Frequently Asked Questions

HSRP (High Security Registration Plate) is a tamper-proof vehicle number plate mandated by the Government of India under MoRTH guidelines. HSRP plates are designed to prevent vehicle theft and reduce traffic violations. The cost of HSRP number plates varies by state, ranging from ₹800 to ₹2,000 for two-wheelers and ₹1,500 to ₹3,500 for four-wheelers, including installation fees.

Yes, HSRP number plates are mandatory for all vehicles registered in India as per the Motor Vehicles (Amendment) Act, 2019 and Central Motor Vehicles Rules, 1989. This applies to two-wheelers, four-wheelers, commercial vehicles, three-wheelers, and electric vehicles. The Ministry of Road Transport and Highways (MoRTH) has made HSRP compulsory nationwide. Non-compliance results in heavy penalties ranging from ₹500 to ₹5,000 and vehicle impounding.

HSRP number plates include multiple security features: (1) Chromium-based hologram with MoRTH logo, (2) 10-digit Permanent Identification Number (PIN) on the top right, (3) Non-removable snap-locks that cannot be transferred without visible damage, (4) Blue band on the left with India flag and state code, (5) Reflective yellow/white background with government-approved fonts, (6) Unique laser numbering on the back, (7) tamper-proof design to prevent plate cloning.

You can order HSRP registration plates online from authorized vendors like us on HSRP Marketplace. We provide government-approved plates for all vehicle types with doorstep delivery across India. Simply provide your vehicle registration number, chassis number, and engine number, and we verify them with RTO records before manufacturing. Online ordering saves time compared to RTO office visits.

The 10-digit Permanent Identification Number (PIN) on HSRP plates serves as a unique identifier for each vehicle: (1) Links plate to vehicle chassis number, (2) Prevents plate cloning and duplication, (3) Helps police track stolen vehicles, (4) Enables e-governance and traffic monitoring, (5) Visible on top-right of every HSRP plate. This PIN makes plates highly secure and difficult to forge compared to old registration plates.

HSRP plates offer significant advantages over normal plates: (1) SECURITY: Tamper-proof with non-removable snap-locks preventing plate theft, (2) ANTI-THEFT: Unique PIN reduces vehicle cloning, (3) GOVERNMENT COMPLIANCE: Reduces traffic violations and speeds up law enforcement, (4) RESALE VALUE: Increases vehicle value in second-hand market, (5) INSURANCE: Many insurers offer lower premiums for HSRP-equipped vehicles, (6) NATIONAL STANDARD: Uniform design across India for better identification and safety.

HSRP plates are typically delivered within 7-10 working days after order confirmation. The timeline includes: RTO verification (1-2 days), plate manufacturing (2-3 days), quality inspection (1 day), and courier delivery (2-3 days). Delivery to remote areas, northeast states, and islands may take 14-21 working days. We provide free shipping on most orders and SMS/email tracking.

To track your HSRP plate order: (1) Log in to your account on our website, (2) Go to "My Orders" section, (3) Click on order to view real-time tracking with status updates, (4) Receive SMS and email with courier tracking number after dispatch, (5) Track on courier partner's website using tracking number provided. You can also contact our support team with your order ID for tracking details.

Yes, we deliver HSRP registration plates across all Indian states and union territories including: Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Punjab, Gujarat, Maharashtra, Tamil Nadu, Telangana, Karnataka, and all northeast states. We also deliver to remote areas and tier-2, tier-3 cities. Standard delivery takes 7-10 days, while remote areas take 14-21 days. Shipping is free on most orders.

To order HSRP registration plates, you need: (1) Vehicle Registration Number (shown on your RC), (2) Chassis Number (VIN - located on your vehicle frame), (3) Engine Number (located on your engine block), (4) Your contact details (name, email, phone, address). All this information is available on your Registration Certificate (RC) issued by the RTO. We verify these details with RTO database before manufacturing to ensure compliance.

Yes, HSRP plates can be purchased for both new and used vehicles, including old cars and second-hand vehicles. The process is the same - provide your vehicle registration number, chassis number, and engine number for verification. We deliver HSRP plates for vehicles of any age, from brand new cars to vehicles several years old. This is especially useful for used car buyers who need updated plates.

To apply for HSRP at RTO office: (1) Visit your local RTO office with original RC and ID proof, (2) Submit application form (obtainable at RTO or download from state transport website), (3) Pay the prescribed fee (₹800-3,500 depending on vehicle type), (4) Vehicle inspection by RTO staff, (5) Wait for 7-10 days for plate manufacturing. Alternatively, use authorized online vendors for faster doorstep delivery without RTO office visits.

HSRP plates come in different colors based on vehicle type: (1) WHITE background with black letters - for private vehicles (cars, bikes, SUVs), (2) YELLOW background with black letters - for commercial vehicles and taxis, (3) GREEN background with white letters - for electric vehicles (EVs), enabling toll exemptions. The color indicates vehicle type for traffic enforcement and EV incentive schemes.

HSRP plates cost significantly more than normal plates due to advanced security features. Typical pricing: Normal plates ₹150-300, HSRP plates ₹800-3,500 depending on vehicle type. HSRP prices vary by state and vehicle category (two-wheeler: ₹800-1,500, four-wheeler: ₹1,500-3,500). However, HSRP provides better resale value for vehicles, reduces insurance premiums, and prevents plate theft. The investment is worthwhile for vehicle security and government compliance.

HSRP plates do not expire and are designed to last the lifetime of your vehicle. They are permanent unless damaged or become unreadable. Replace HSRP plates if: (1) Visible cracks or damage, (2) Characters become unreadable due to wear, (3) Hologram is tampered or removed, (4) Vehicle is transferred to another owner. Damaged plates should be replaced within 30 days to avoid penalties.

Yes, HSRP plates differ by vehicle type: (1) TWO-WHEELERS: Smaller size (200x100mm), ₹800-1,200 cost, (2) FOUR-WHEELERS: Standard size (370x210mm), ₹1,500-2,500 cost, (3) COMMERCIAL VEHICLES: Yellow background, 370x210mm, ₹2,000-3,500 cost, (4) TRACTORS/AGRICULTURAL: Special dimensions, ₹1,000-2,000 cost, (5) ELECTRIC VEHICLES: Green plates with white text, all sizes available, ₹2,000-3,500 cost. Each type has government-approved dimensions and specifications.

No, HSRP plates are vehicle-specific and tied to the chassis number. They cannot be transferred to another vehicle due to non-removable snap-locks that destroy the plate if removal is attempted. When transferring your vehicle ownership to another person, they must get new HSRP plates with their registration. The Permanent Identification Number (PIN) is unique to each vehicle and cannot be reused.

Yes, HSRP plates are available for all vehicle types including electric vehicles (EVs), motorcycles, bikes, scooters, rickshaws, and commercial vehicles. For electric vehicles, special GREEN-colored HSRP plates are issued for identification and to avail government benefits like toll exemptions. EV HSRP plates come in all standard dimensions for different two and four-wheeler models.

No, HSRP plates cannot be customized for design, colors, or fonts. The design is standardized across India by MoRTH to maintain consistency and security. All plates must have: (1) Government-approved fonts and colors, (2) Mandatory hologram and PIN, (3) Fixed dimensions per vehicle type, (4) Non-removable snap-locks. Customization voids government compliance and attracts penalties. Only authorized vendors can produce government-compliant plates.

The hologram on HSRP plates is a chromium-based security feature displaying MoRTH (Ministry of Road Transport and Highways) logo. It's important because: (1) Anti-counterfeiting: Difficult to duplicate, making fake plates obvious, (2) Official authentication: Proves plate is government-approved, (3) Security thread: Can be verified by magnifying, (4) Color-shifting: Changes appearance at different angles. The hologram is the primary anti-forgery element on HSRP plates.

To verify genuine HSRP plates: (1) Check hologram - it should show MoRTH logo and shift colors at angles, (2) Verify PIN - 10-digit number should be laser-marked and perfectly aligned, (3) Inspect snap-locks - should be non-removable and permanently fixed, (4) Feel the reflective material - should be evenly coated, (5) Check fonts - should match government-approved specifications, (6) Verify with RTO database using vehicle registration number. Order only from authorized vendors to ensure authenticity.

Penalties for not having HSRP plates are strict under Motor Vehicles Act: (1) First offense: ₹5,000 fine for two-wheelers, ₹10,000 for four-wheelers, (2) Vehicle impounding until HSRP is installed, (3) License suspension for repeat violations, (4) Criminal charges possible for using fake or tampered plates. Police can stop and penalize you anywhere. It's mandatory under MoRTH guidelines, so get HSRP plates immediately to avoid legal issues.

Driving with old/normal registration plates instead of HSRP plates attracts penalties: (1) First offense: ₹5,000 fine for motorcycles, ₹10,000 for cars, (2) Vehicle may be impounded, (3) License suspension possible, (4) Double penalties for repeat violations. The penalty amount varies slightly by state but typically ranges ₹5,000-10,000. It's mandatory to switch to HSRP, so avoid penalties by upgrading immediately.

HSRP installation process: (1) Clean the mounting surface on your vehicle bumper, (2) Remove plastic backing from snap-lock screws, (3) Align plate with vehicle bumper holes, (4) Insert non-removable snap-locks through holes, (5) Tighten screws firmly - locks will break if you try to remove plate later, (6) Ensure plate is securely fixed and visible. Snap-locks cannot be unscrewed after installation, making plates tamper-proof. Professional installation is recommended.

If your HSRP plate is damaged or lost: (1) Report to your nearest police station and get a FIR copy, (2) Contact RTO with FIR copy for a replacement certificate, (3) Order new HSRP plates from authorized vendors with your registration number, (4) Install replacement plates within 30 days. Temporary plates (stickers) are issued during replacement. Delayed installation attracts penalties, so get replacements immediately.

Our HSRP refund policy: (1) Full refund within 2 hours of order placement if not manufactured, (2) No refund after manufacturing begins as plates are vehicle-specific, (3) Damaged/defective plates replaced free within 48 hours of delivery, (4) Refunds processed via original payment method in 5-7 days, (5) No refund for incorrect vehicle details provided by customer. Contact support with proof of damage for replacement.

If you receive damaged or incorrect HSRP plates: (1) Report within 48 hours of delivery with photos of damage, (2) We arrange free replacement at no additional cost, (3) Courier picks up damaged plates from your address, (4) New plates delivered within 5-7 days, (5) Keep original packaging for return. Our quality guarantee ensures you receive perfect plates. Contact our support team immediately for damage claims.

We accept multiple secure payment methods for HSRP plate orders: (1) Credit/Debit Cards - Visa, Mastercard, Amex, (2) UPI - Google Pay, PhonePe, Paytm, (3) Net Banking - All major Indian banks, (4) Mobile Wallets - Amazon Pay, Freecharge, Airtel Money, (5) Cash on Delivery (COD) available in select areas. All payments are encrypted with SSL 256-bit security and processed through Razorpay, India's most trusted payment gateway.

HSRP plates include applicable GST (18%) in the displayed price. Discounts may be available on bulk orders (10+ plates for fleet vehicles) or seasonal promotions. Corporate customers and government departments may avail special pricing. All prices shown are inclusive of GST and are transparent with no hidden charges. We offer competitive rates compared to RTO office pricing.

Yes, HSRP orders can be cancelled with full refund if: (1) Order cancelled within 2 hours of placement before manufacturing begins, (2) No customization has been started, (3) Refund processed within 5-7 business days. Once manufacturing begins, cancellation is not possible as plates are custom-made for your specific vehicle and PIN. Contact our support team immediately to cancel orders.